GREA custom-designed and developed a state-of-the-art, five-story office tower on behalf of CCI Global, the largest international contact centre operator in Africa.

CCI’s expansion comes amid unprecedented demand for the company’s young, highly skilled workforce in Kenya, which grows to over 2,000 agents in the last 12 months. The facility, Eneo at Tatu Central, completed in Q4 2023, doubled the firm’s capacity to more than 4,000 seats in a single location.

In addition to large floor plates for flexible call centre operations, the Grade A office tower incorporates training facilities and a career centre to welcome new employees, as well as rapid lifts for seamless shift changes. The building is designed to optimise natural light, with employee wellness at its core.

As part of the development, Tatu City—owned and developed by Rendeavour, Africa’s largest new city builder—constructs a transport hub to accommodate CCI’s thousands of employees. The development is a key feature in the Tatu City ecosystem, with homes, businesses, schools, parks and other amenities, in line with the global shift of businesses from congested urban areas to decentralised environments that provide live-work-play solutions for employees and investors alike.

Eneo at Tatu Central is the latest building in a strategic partnership between GREA and Rendeavour, which spans commercial, warehousing and logistics developments at Rendeavour’s new cities in East and West Africa.