GREA custom-designed and will develop a state-of-the-art, five-story office tower on behalf of CCI Global, the largest international contact centre operator in Africa.

CCI’s expansion comes amid unprecedented demand for the company’s young, highly skilled workforce in Kenya, which has swelled to over 2,000 agents in the last 12 months. The facility, Eneo at Tatu Central, scheduled for completion in Q4 2023, will double the firm’s capacity to more than 4,000 seats in a single location.

In addition to large floor places for flexible call centre operations, the Grade A office tower will incorporate training facilities and a career centre to welcome new employees as well as rapid lifts for seamless shift changes. The building has been designed to optimise natural light and with employee wellness at its core.

As part of the development, Tatu City, which is owned and developed by Rendeavour, Africa’s largest new city builder, will construct a transport hub to accommodate CCI’s thousands of employees. The development will be a key feature in the Tatu City ecosystem, with homes, businesses, schools, parks and other amenities, in line with the global shift of businesses from congested urban areas to decentralised environments that provide live-work-play solutions for employees and investors alike.

The building Eneo at Tatu Central is the latest in a strategic partnership between GREA and Rendeavour, which spans commercial, warehousing and logistics developments at Rendeavour’s new cities in East and West Africa.